At Robe’s Accessories, we are committed to providing reliable shipping services for customers throughout the United States. This Shipping Policy explains our order processing, delivery timeframes, shipping coverage, and carrier arrangements.

1. Shipping Coverage

Robe’s Accessories currently ships orders within the United States only.

Shipping availability at checkout is limited to U.S. addresses. We do not currently offer international shipping.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Processing may take additional time in certain circumstances, such as inventory verification, order information issues, holidays, or unusually high order volumes.

Customers will receive order-related notifications using the contact information provided during checkout when applicable.

3. U.S. Shipping Time

After an order has been processed and handed over to the carrier, standard delivery within the United States generally takes approximately 3–7 business days.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.

The estimated shipping timeframe is not a guaranteed delivery date.

4. Shipping Carriers

Depending on the destination, package size, service availability, and other logistical considerations, orders may be shipped through established U.S. delivery carriers, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The carrier selected for an individual order may vary. Customers may receive tracking information when tracking is available for their shipment.

5. Shipping Costs

Applicable shipping charges, if any, will be displayed during checkout before the order is submitted.

Shipping costs may vary depending on the order, delivery address, package characteristics, and available shipping services.

6. Tracking Information

When tracking information is available, it may be provided to the customer through the email address or other contact information supplied during checkout.

Once a package has been transferred to the carrier, tracking information and delivery updates are generally managed through the carrier’s tracking system.

Please allow some time for tracking information to become active after the shipment has been accepted by the carrier.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Robe’s Accessories is not responsible for delivery delays, additional costs, or unsuccessful delivery attempts resulting from incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist before the order is processed or shipped, but changes cannot be guaranteed.

8. Delivery Delays

Estimated delivery times may be affected by circumstances beyond our reasonable control, including severe weather, natural events, carrier disruptions, holidays, transportation delays, incorrect address information, or other unforeseen circumstances.

If a shipment is delayed, customers should first review the available tracking information. Our customer service team can also assist with order-related questions.

9. Lost, Damaged, or Missing Packages

If a package appears to be lost, damaged, or missing, please contact Robe’s Accessories as soon as possible with your order details and tracking information.

We may work with the applicable shipping carrier to investigate the shipment and determine the appropriate resolution.

If tracking shows that a package has been delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, or the applicable carrier before contacting us.

10. Shipping Restrictions

Orders placed through our website are intended for delivery within the United States. We reserve the right to restrict shipping to certain locations where delivery cannot reasonably be completed or where carrier restrictions apply.